Data & Privacy

r789 Privacy Policy

Your personal data and account information matter. This policy explains exactly what r789 collects, why we collect it, how it is stored, and what rights you have over your own information.

This policy applies to all r789 services — the website, Android app, sports betting, casino games, deposits and your account profile.

Last updated: June 2026  |  Applies to all r789 users

We do not sell your data. r789 does not sell, rent or trade your personal information to any third party for their own marketing.

You are in control. You can request access to, correction of, or deletion of your personal data at any time through your account settings or by contacting support.

Privacy at r789 — The Short Version

These cards cover the essentials. The full policy below contains the complete, binding detail — please read both.

We Collect Only What We Need

r789 collects the minimum data needed to operate your account — your name, contact details, payment information and gameplay activity. Nothing more is collected without a clear reason.

Your Data is Securely Stored

All personal data and PKR transaction records are stored using industry-standard encryption. Access is restricted to authorised personnel only, and storage systems are regularly reviewed.

No Selling of Personal Data

r789 never sells, rents or trades your personal information to third parties for marketing. Data shared with partners — such as payment processors like JazzCash or Easypaisa — is strictly limited to what they need.

App Data is Handled Carefully

The r789 Android app collects device information to optimise performance on Pakistani mid-range phones. This data is used only for app functionality and is not shared with advertisers.

Cookies Used for Your Experience

r789 uses cookies to keep you logged in, remember your preferences and analyse how the platform is used. You can manage cookies through your browser settings at any time.

Your Rights Are Real and Actionable

You can access, correct or request deletion of your personal data. You can also object to certain types of processing. These are not just words — r789 support will action your requests.

1. Who We Are

r789 is an online entertainment platform offering sports betting, live casino, slot games and related services at r789.vu. When this Privacy Policy refers to "r789", "we", "us" or "our", it means the r789 platform and the entity operating it.

This policy applies to all users of r789, including visitors to the website, registered account holders and users of the r789 Android app. By using r789 in any capacity, you acknowledge that your data will be handled as described in this policy.

2. What Data We Collect

r789 collects personal data only to the extent necessary to provide and improve our services. The types of data we may collect include:

Account and identity data

  • Full name as provided during registration
  • Date of birth (for age verification — r789 is strictly 18+)
  • Email address and contact number
  • Username and encrypted password
  • Copies of identity documents submitted during verification (CNIC, passport, driving licence)

Financial and transaction data

  • Deposit and withdrawal amounts and timestamps
  • Payment method identifiers (e.g. your JazzCash or Easypaisa registered number, bank account details for Raast or bank transfer — not full card numbers or passwords)
  • Transaction reference numbers
  • PKR account balance history

Gameplay and activity data

  • Bets placed, sports markets selected and Cricket/PSL betting history
  • Casino and slot game sessions, results and wager amounts
  • Bonus activation and wagering progress
  • VIP programme points and tier history

Technical and device data

  • IP address and approximate location (city level)
  • Device type, operating system version and browser
  • App version (for Android app users)
  • Session duration, pages visited and features used
  • Cookie identifiers and similar tracking data

3. How We Collect Your Data

r789 collects your data through the following means:

  • Directly from you — when you register an account, complete verification, make a deposit or withdrawal, contact support, or update your profile settings.
  • Automatically — through cookies, server logs and in-app analytics when you browse the platform or use the r789 Android app.
  • From payment partners — when a deposit or withdrawal is processed via JazzCash, Easypaisa, Raast or bank transfer, the relevant payment processor shares transaction confirmation data with r789 to reconcile your account balance.
  • From game providers — third-party slot and live casino studios provide r789 with session outcome data so that winnings can be credited to your account and your game history can be maintained.

4. Why We Use Your Data

r789 uses your personal data for the following purposes. Each purpose has a clear and legitimate basis:

Purpose Why We Need It
Account creation and management To create your r789 account, maintain your profile and keep your login secure
Identity verification To confirm you are who you say you are and that you meet the 18+ age requirement
Processing deposits and withdrawals To credit your PKR deposits and process withdrawals to your registered payment method
Delivering sports betting and casino services To settle bets, credit winnings and maintain your game history
Bonus and VIP programme management To track wagering progress, award bonuses and manage VIP tier status
Customer support To respond to your queries and resolve account issues
Fraud prevention and security To detect and prevent duplicate accounts, abuse of bonuses, chargebacks and other prohibited activity
Responsible gaming monitoring To identify patterns that may indicate problem gambling and to apply limits or restrictions where needed
Platform improvement To analyse how players use r789 and improve features, performance and the overall experience
Communications To send you account notifications, security alerts and — where you have opted in — promotional messages about bonuses and offers

r789 does not use your data for any purpose not listed above without first obtaining your consent or having a clearly stated legitimate reason to do so.

5. PKR Payments and Transaction Data

Because all deposits and withdrawals on r789 are processed in Pakistani Rupees through local payment channels — JazzCash, Easypaisa, Raast and bank transfer — your payment data is handled with particular care.

r789 does not store full payment credentials. We do not store your JazzCash or Easypaisa PIN, your internet banking password, or your full bank account details. What we retain is the minimum required to verify that a transaction was completed and to process your withdrawal to the same payment source.

When you deposit via JazzCash or Easypaisa, the transaction is processed on the payment provider's own secure infrastructure. r789 receives a confirmation token and transaction reference only. Your PIN and authentication credentials never pass through r789 systems.

Transaction records — including deposit amounts, timestamps and withdrawal history — are retained for accounting and dispute resolution purposes. If you ever have a question about a transaction on your account, contact r789 support with the transaction reference number and the support team will investigate.

6. Sharing Your Data

r789 does not sell, rent or trade your personal data. We share data only in the following limited circumstances and strictly on a need-to-know basis:

Payment processors

When you make a deposit or request a withdrawal, the relevant payment provider — JazzCash, Easypaisa, Raast or your bank — receives the information needed to complete that transaction. This is limited to the transaction amount, your registered payment identifier and a reference number.

Game providers

Third-party casino and slot game studios receive a session token that identifies your r789 account during gameplay. They do not receive your full name, CNIC details or payment information. Game outcome data flows back to r789 to settle results.

Identity verification services

If r789 uses a third-party verification partner to check identity documents, your submitted documents may be processed by that partner. They are contractually bound to handle your data securely and to use it only for verification purposes.

Legal and regulatory requirements

r789 may disclose personal data if required to do so by a lawful order, legal process or to protect the rights and safety of r789, its users or the public. We will not share data beyond what is strictly required by any such obligation.

All third-party partners who receive your data are required to maintain appropriate security standards and to use your data only for the specific purpose for which it was shared. r789 does not permit partners to use your data for their own marketing.

7. Cookies and Tracking

r789 uses cookies and similar technologies on its website and in the Android app. Cookies are small files stored on your device that help the platform function correctly and remember your preferences.

Types of cookies we use

  • Essential cookies: Required for the platform to work. These keep you logged in during your session and maintain your basket when placing multiple bets. You cannot opt out of essential cookies without stopping use of the platform.
  • Preference cookies: Remember your settings — for example, your preferred sports market or display language.
  • Analytics cookies: Collect anonymous, aggregated data about how users navigate r789. This helps us identify which features work well and which need improvement. Individual users are not identifiable from analytics data.
  • Security cookies: Detect suspicious activity — such as login attempts from an unusual location — and help protect your account.

You can control non-essential cookies through your browser settings. Most modern browsers allow you to block or delete cookies. Note that blocking certain cookies may affect the functionality of the r789 platform — for example, you may be required to log in again on every visit.

r789 does not use third-party advertising cookies or retargeting pixels. We do not allow ad networks to place tracking cookies on the r789 platform.

8. How Long We Keep Your Data

r789 retains your personal data only for as long as it is needed for the purpose for which it was collected, or as required to meet record-keeping obligations.

  • Active account data — retained for the duration of your account and for a period after closure to handle any outstanding queries or disputes.
  • Transaction records — PKR deposit and withdrawal records are retained for a minimum of five years for accounting and dispute resolution purposes.
  • Identity verification documents — retained for the period required by applicable record-keeping standards and then securely deleted.
  • Support communications — retained for a reasonable period to allow follow-up and quality review, then deleted.
  • Analytics and log data — typically retained in anonymised or aggregated form after a standard rolling window period.

When data is no longer required, r789 deletes or anonymises it securely so that it cannot be linked back to you.

9. Security Measures

r789 takes the security of your personal data seriously. The following measures are in place to protect your information:

  • Encryption of data in transit using TLS (HTTPS) across the website and app
  • Encryption of sensitive data at rest, including identity documents and payment references
  • Access controls that restrict which staff members can view personal account data — limited to those with a specific operational need
  • Regular internal reviews of data access logs
  • Two-factor authentication options available to players for account login security
  • Secure deletion protocols for data that has reached the end of its retention period

While r789 maintains strong security practices, no online platform can guarantee absolute security. You are responsible for keeping your r789 login credentials private. If you suspect your account has been accessed without your permission, contact support immediately and change your password.

10. Your Rights Over Your Data

As an r789 account holder, you have the following rights regarding your personal data. These rights can be exercised by contacting r789 support or through your account settings where the relevant tool is available.

11. Children and Minors

r789 is strictly for adults aged 18 and above. We do not knowingly collect personal data from anyone under 18. If you are under 18, you must not register an account or use the r789 platform in any way.

If r789 discovers or has reasonable grounds to believe that an account belongs to a person under 18, the account will be closed immediately, any deposits returned to the payment source, and any data collected will be deleted as promptly as possible.

If you believe a minor has created an r789 account, please contact support immediately so the situation can be addressed without delay.

12. Changes to This Policy

r789 may update this Privacy Policy from time to time. When we make material changes, we will notify you by placing a prominent notice on the platform and — where the change significantly affects how your data is used — by sending a notification to your registered contact details.

The "last updated" date at the top of this page will always reflect the most recent revision. Continued use of r789 after an update to this policy constitutes your acceptance of the revised version. If you do not agree with the updated policy, you may request account closure.

13. Contact and Data Queries

If you have any questions about this Privacy Policy, want to exercise any of your data rights, or need to report a privacy concern, please contact the r789 support team. Support is available around the clock via the live chat feature on the platform.

For account-specific data queries — such as a request to access or delete your data — please log in to your account before contacting support so that your identity can be confirmed and your request can be actioned securely and promptly.

r789 aims to respond to all data-related queries within a reasonable timeframe. Complex requests — such as full data access exports — may take slightly longer, and support will keep you updated on progress.

For general questions, the FAQ page covers many common topics including account management, payments and responsible gaming.

Your Data Rights

r789 respects your right to control how your personal information is used. Here are the rights available to every r789 account holder.

1
Right of Access

You can request a copy of the personal data r789 holds about you at any time. This includes your account details, transaction history and any verification documents on file.

2
Right to Correction

If any of your personal data held by r789 is inaccurate or out of date, you can request that it be corrected. Basic details like your contact number can be updated directly in your account settings.

3
Right to Deletion

You can request deletion of your personal data. Deletion requests are processed after your account is closed and once any mandatory retention periods — such as for PKR transaction records — have been satisfied.

4
Right to Object

You can object to r789 using your data for certain purposes — for example, receiving promotional communications. Opting out of marketing messages can be done through your account notification settings.

5
Right to Restrict Processing

In certain circumstances, you can request that r789 restricts how your data is processed — for example, while a correction request is being reviewed — without requiring full deletion.

6
Right to Data Portability

You can request your personal data in a structured, machine-readable format so that you can transfer it elsewhere if you choose. Contact support to initiate a portability request.

Your Data is Safe — Now Enjoy the Game

r789 protects your privacy so you can focus on what matters — betting on PSL, Cricket T20 and your favourite slot games. Register your free account and deposit in PKR via JazzCash or Easypaisa today. Adults 18 and above only.